Your terms and conditions of use

Your Personal Information

We at www.keralanaturals.com recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our site to provide you with a superior shopping experience. When you order, we will ask you to set up "your account," which includes your name, e-mail address, mailing address,  as well as certain other information when you order supplements.

We protect your account information against unauthorized access or release. We will not give any identifiable personal information to any third party, unless we are legally required to do so.

Your Consent

By using our Web site, you consent to the collection and use of this information by www.keralanaturals.com. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Your Comments

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us an e-mail at care@keralanaturals.com

Shipping policies for orders

All orders will be charged a shipping fee (Out side India) which is based on the weight of the consignment.  Overall Delivery time will be  3-6 days (In India) (The delivery time estimates may vary slightly from State to State. Days are calculated as working days, excluding Saturdays, Sundays & Holidays.). Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery. 

We will consider receipt of your order in same working day if we receive order before 4 P.M. as per Indian Standard Time. If we receive your order after 4 P.M. on Saturday we will treat or accept on very next working day of following week.

Rates may change

Shipping rates and policies are subject to change without notice.

Default shipping address

Your default shipping address is the one used on your most recent order. At Checkout, you can change your shipping address by clicking the Select a Different Address drop-down list. Choose another address, or select Add a New Address. You can change your shipping address at any time in the addresses area of Your Account. You can add, delete, or edit any of your shipping addresses. Changes you make will not affect orders you have already placed.

Product Corrections

While we make every effort to ensure the accuracy of products and price information, errors may occasionally occur. We reserve the right to correct any errors or inaccuracies at any time. We apologize for any inconvenience this may cause.

Refunds / Returns:

Products can be returned within 14 days for a full money back guarantee, only shipping cost would  not be refundable.

We offer Full Refund if the order is not delivered to the customer within 30 days from the date of purchase. 


Payment(s) can be made either through Online Transfer or by MO and VPP.


 

 

 

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