SHIPMENTS AND RETURNS

 

TURNAROUND

ALL ORDERS ARE SHIPPED WITHIN 48 HOURS MONDAY - SATURDAY 8AM - 5PM.

CARRIERS

WE USE THE FOLLOWING CARRIERS TO DELIVER OUR ORDERS:

FEDEX
DHL
PROFESSIONAL COURIER 

DTDC

SPEED POST

 

ORDER TRACKING

IF A TRACKING # IS PROVIDED BY THE SHIPPING CARRIER, WE WILL UPDATE YOUR ORDER WITH THE TRACKING INFORMATION. 

 

SHIPPING FEES INCLUDE HANDLING AND PACKING FEES AS WELL AS POSTAGE COSTS. HANDLING FEES ARE FIXED, WHEREAS TRANSPORT FEES VARY ACCORDING TO TOTAL WEIGHT OF THE SHIPMENT. WE ADVISE YOU TO GROUP YOUR ITEMS IN ONE ORDER. WE CANNOT GROUP TWO DISTINCT ORDERS PLACED SEPARATELY, AND SHIPPING FEES WILL APPLY TO EACH OF THEM. YOUR PACKAGE WILL BE DISPATCHED AT YOUR OWN RISK, BUT SPECIAL CARE IS TAKEN TO PROTECT FRAGILE OBJECTS. BOXES ARE AMPLY SIZED AND YOUR ITEMS ARE WELL-PROTECTED.

 

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